Laju8 Privacy Policy — User Personal Information Protection
This Privacy Policy explains how laju8 collects, uses, stores, and protects the personal information of users in Malaysia. Please read it carefully before using our platform.
Effective date: 1 January 2026. This policy may be amended from time to time without prior notice.
Information We Collect
Laju8 collects various types of information when you register and use our platform. All data collection is carried out transparently and solely for the purposes stated in this policy.
Account Information
When you register an account, we collect your full name, phone number, email address, date of birth, and chosen username. This information is used to verify your identity, manage your account, and ensure that only eligible users can access the platform.
Device & Browser Information
We automatically collect technical information including device type, operating system, browser type, IP address, and language settings. This helps us optimise the platform experience for your device and detect any suspicious activity.
Payment Information in MYR
To process MYR deposits and withdrawals, we record transaction details including bank name, account number (partially masked), transaction amount, and timestamp. We do not directly store your credit card information or online banking passwords. All transactions are processed through approved payment providers.
Platform Usage Data
We record gaming activity, betting preferences, transaction history, session duration, and interactions with platform features. This data is used to improve our services, personalise your experience, and meet legal compliance requirements.
How We Use Your Information
Laju8 uses the information collected solely for the following purposes:
- Account management: Creating, verifying, and managing user accounts, including the login process and identity verification.
- Payment processing: Securely processes MYR deposits and withdrawals through approved payment channels.
- Service improvement: Analysing usage patterns to improve platform performance, user interface, and overall experience.
- Security & fraud prevention: Detecting and preventing fraudulent activity, money laundering, and unauthorised use.
- Service communications: Sends important notifications about your account, transactions, and policy updates that affect you.
- Legal compliance: Meeting legal and regulatory obligations applicable in Malaysia, including the Personal Data Protection Act 2010.
Laju8 will not use your information for third-party marketing purposes without your explicit and separate consent.
Cookies & Tracking Technologies
Laju8 uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device when you visit our platform.
Types of Cookies Used
- Session cookies: Required to keep you logged in during active sessions and to maintain account security.
- Preference cookies: Saves your language settings, display mode, and other user preferences.
- Analytics cookies: Helps us understand how users interact with the platform for improvement purposes.
You can manage and delete cookies through your browser settings at any time. However, disabling certain cookies may affect platform functionality, such as automatic login sessions.
Data Storage, Security & Sharing
Storage & Retention Period
Your personal information is stored on servers protected by SSL encryption and strict technical security measures. Active account data is retained for the duration your account remains active and up to five years after account closure for legal compliance purposes. Financial transaction data is kept for the period required under applicable Malaysian financial regulations.
Technical Security
Laju8 employs multiple layers of security including data encryption in transit and at rest, strict internal access controls, 24-hour system monitoring, and regular security audits. While we take all reasonable precautions, no online system can be guaranteed 100% secure against cyber threats.
Third-Party Sharing
Laju8 does not sell, rent, or disclose your personal information to third parties for marketing purposes. We may share necessary information with approved payment providers to process MYR transactions, technical service providers bound by confidentiality agreements, and legal authorities when required under Malaysian law. All third parties with whom we share information are required to maintain security standards equal to or higher than those of laju8.
User Rights & How to Contact Us
Right of Access
You have the right to request a copy of the personal information we hold about you at any time. Access requests can be submitted through your account settings or by contacting laju8 customer support directly.
Right to Rectification
If your personal information is inaccurate or out of date, you have the right to request a correction. Some details such as your name and date of birth may require supporting document verification before any correction can be made.
Right to Erasure
You may request the deletion of your account and personal data by contacting our support team. Please note that certain information may need to be retained by laju8 to fulfil legal obligations, even after a deletion request has been received.
Policy Changes & Contact Us
Laju8 reserves the right to update this privacy policy from time to time. Any material changes will be posted on this page with a new effective date. Continued use of the platform after changes are published constitutes acceptance of the revised policy. For any enquiries regarding this privacy policy or to submit a request relating to your personal data, please contact the laju8 support team at [email protected]. You may also refer to the Frequently Asked Questions us for answers to frequently asked questions.
Your Privacy, Our Priority
Have questions about how we handle your data? Our FAQ section is here to help — or register an account to start using the laju8 platform with confidence.